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Casino Customer Service
Casino customer service covers the assistance provided to visitors across an entertainment property. It includes answering questions, explaining services, directing
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Casino Memorabilia
Casino memorabilia consists of objects associated with particular properties, events, or periods of entertainment history. Printed programs, postcards, promotional items,
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Casino Acoustics
Casino acoustics concerns the way sound travels through an entertainment property. Music, conversation, machines, announcements, and live performances may overlap,
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Casino Visitor Information
Casino visitor information explains how a property operates and what services are available. It can appear on printed maps, websites,
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Casino Staff Training
Casino staff training prepares employees for the tasks and communication requirements of their roles. A property may employ teams working
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Casino Visitor Experience
Casino visitor experience describes the combined effect of the services and spaces encountered during a visit. Arrival, directions, dining, entertainment,
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Casino Memorabilia
Casino memorabilia consists of objects associated with particular properties, events, or periods of entertainment history. Printed programs, postcards, promotional items,
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Casino Wayfinding
Casino wayfinding describes the signs and visual cues that help people move through an entertainment property. It includes direction boards,
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